FAQ

[vc_row bg_image="54" bg_position="top" bg_repeat="no-repeat" bg_cover="false" bg_attachment="false" padding_top="0" padding_bottom="0" margin_top="-39px" margin_bottom="20" enable_parallax="false" parallax_speed="0.5" type="yes" bg_color="#282828"][vc_column width="1/1"][gap height="60"][vc_column_text][googlefont font="Playfair Display" float="none" line_height="1.2" size="48px" margin="20px 0 20px 0" color="#fff" align="center"]We’re here to help.[/googlefont]

[border color="#fff" style="solid" size="2px" margin="28px 450px 28px 450px"][/vc_column_text][gap height="60"][/vc_column][/vc_row][vc_row][vc_column width="1/1"][gap height="14"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][googlefont font="Playfair Display" size="24px" color="#000000" float="none" line_height="1.2" margin="0" align="center"]CUSTOMER SERVICE[/googlefont][gap height="28"][googlefont font="Open Sans" size="22px" color="#000000" float="none" line_height="1.2" margin="0" align="center"]+12 3456 789 000[/googlefont][gap height="28"][vc_column_text]

Monday to Thursday     9.00 to 17.00

Friday     9.00 to 14.30

[/vc_column_text][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][/vc_column][/vc_row][vc_row][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]MY ORDER[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion active_tab="false" collapsible="yes"][vc_accordion_tab title="How long will my order take to arrive?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Where do you ship?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="How do I change or cancel my order?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="What is your return policy?"][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]DELIVERY INFORMATION[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Do you deliver to my country?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="How long for my delivery to arrive?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="What are the shipping costs?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Can I track my order?"][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Do I have to pay customs and / or import charges?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row][vc_column width="1/1"][gap height="56"][/vc_column][/vc_row][vc_row][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]NEWSLETTER[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Lorem ipsum dolor sit amet ?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Duis sed nisi sem ?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Nullam et lorem magna, in consectetur erat ?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Aliquam fermentum fringilla libero a vulputate ? "][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]PRODUCT[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Do You Have A Size Guide?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Marg
iela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Where Can I Find More Product Information?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Is A Product Still In Stock?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Do The Prices Include VAT?"][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row][vc_column width="1/1"][gap height="56"][/vc_column][/vc_row][vc_row][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]PAYMENT[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Lorem ipsum dolor sit amet ?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Duis sed nisi sem ?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Nullam et lorem magna, in consectetur erat ?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Aliquam fermentum fringilla libero a vulputate ? "][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]RETURNS AND REFUNDS[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Lorem ipsum dolor sit amet ?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Duis sed nisi sem ?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Nullam et lorem magna, in consectetur erat ?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Aliquam fermentum fringilla libero a vulputate ? "][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row][vc_row][vc_column width="1/1"][gap height="56"][/vc_column][/vc_row][vc_row][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]TECHNICAL PROBLEMS[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Lorem ipsum dolor sit amet ?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Duis sed nisi sem ?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Aliquam fermentum fringilla libero a vulputate ? "][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][vc_column width="1/2"][googlefont font="Playfair Display" size="24px" color="#000000" float="left" line_height="1.2" margin="0" align="left"]CONTACT[/googlefont][gap height="28"][border color="#dbdbdb" style="solid" size="1px" margin="0"][gap height="28"][vc_accordion collapsible="yes" active_tab="false"][vc_accordion_tab title="Lorem ipsum dolor sit amet ?"][vc_column_text]Knitwear la marinière t-shirt Chanel I. denim jacket chiffon Choupette trouser rope necklace maxi skirt knot ponytail. White shirt Paris plaited street style peach Karlie K. dress tucked t-shirt Maison Martin Margiela. Leather jacket Lanvin headscarf clutch pastels white chunky sole center part. Printed jacket oversized sweatshirt Fjallraven Miu Miu Bag ‘N’ Noun Prada backpack.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Duis sed nisi sem ?"][vc_column_text]Statement white Converse Prada Missoni leather shorts 90s beanie. Ankle boots silver collar skinny jeans Raf Simons Colette crop strong eyebrows. Green loafers printed nails chambray shirt button up dark red lipstick metal collar necklace. Vintage Levi shorts Céline sheer Mulberry printed.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Nullam et lorem magna, in consectetur erat ?"][vc_column_text]Oversized monochrome playsuit Topshop leggings Prada Saffiano cotton. Backpack cuff vintage Cara D. flats surf pop Acne. Black capsule cashmere motif skirt relaxed razor pleat casio washed out. Elle Copenhagen Weekday mint chelsea boot preppy indigo denim.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Aliquam fermentum fringilla libero a vulputate ? "][vc_column_text]Round sunglasses parka grunge print A.P.C. Saint Laurent denim clashing patterns neutral shoe rose gold grey tulle collar. Round sunglasses printed statement Raf Simons oversized sweatshirt Acne indigo denim. Washed out neutral leggings Colette beanie Weekday surf pop Miu Miu Céline knot ponytail.[/vc_column_text][/vc_accordion_tab][vc_accordion_tab title="Curabitur non arcu non tortor semper dictum ?"][vc_column_text]Tucked t-shirt print Chanel I. Maison Martin Margiela Mulberry Fjallraven. Cashmere vintage strong eyebrows flats chambray shirt backpack rose gold Cara D. maxi skirt playsuit. White printed nails green leather jacket tulle printed jacket grunge black oversized denim. Elle collar grey crop trouser parka metal collar necklace.[/vc_column_text][/vc_accordion_tab][/vc_accordion][/vc_column][/vc_row]